POLICIES

Policies

Payment

All prices are listed in CAD. BC sales tax (12% GST+PST) applies where required. Payment is due at time of purchase — cards and accessories are held for confirmed sales only.

Shipping

Accessories and sealed products ship within Canada only. Local pickup is available in Victoria, BC at no charge. Cards purchased online ship with tracking (if selected); please allow 3 business days for processing before shipment.

Card Condition

All cards are photographed and described to the best of my ability before listing. Condition is based on visual inspection, not professional grading — if you have questions about a specific card's centering, surface, or edges before buying, ask and I'll do my best to answer or provide additional photos.

Returns & Refunds

Due to the nature of collectible cards, all sales are final once a card leaves my hands — this protects both of us from disputes over handling after the sale. If an item arrives significantly different from its listing description, contact me within 5 days and I'll work with you to make it right.

Custom & Commission Orders

Accessories can be customized on request. Custom orders are made after payment is confirmed and are non-refundable once production has started, since materials and time are committed to your specific request.

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Vault Packs & Blind Bags

Every pack or bag is guaranteed to include at least one hit as described in the product listing. Contents may be randomized — no substitutions or exchanges once opened.

Trademark Disclaimer

Poketographer is not affiliated with, endorsed by, or sponsored by Nintendo, The Pokémon Company, Creatures Inc., or Game Freak. All Pokémon names, images, and trademarks belong to their respective owners. 

3D printed accessories are either designed in-house or produced under paid commercial-use licenses from third-party designers. Where a design is not my own, it is printed and sold under the terms of the applicable commercial license.

Card Shows

Items purchased in person at card shows follow the same condition and final-sale policies as online purchases.